Both take bookings. Both are checked every five minutes. The difference is whether your clients book themselves, or you run the whole studio from it. The set-up is quoted for your studio once we know what you need, and can be spread across your first year.
Twelve-month minimum. Hosting, monitoring and the tools we use are included. Your domain, your content and your client records are always yours.
You want clients to book and pay a deposit without messaging you first, and Google Calendar is your diary.
EssentialsYou teach 1-1 masterclasses and want students to book a date and pay a deposit online.
EssentialsYou want to see what needs you each morning, keep notes and pigments for every client, and reply to enquiries from one place.
StudioYou want the pre-care, aftercare and top-up emails written once and sent for you, every time.
StudioYou run courses and want them sold from your site, with student logins and feedback on their work.
StudioYou have two locations, more than one artist, or want your own app.
Studio, with add-onsStill not sure? Tell us about your studio and we’ll tell you straight.
Anything that takes building is quoted with your set-up. Anything that keeps costing us has a monthly, shown here.
Two studios on one diary, each with its own hours and prices. Open a day in one and the other closes.
Their own login, diary and hours, and their name on the booking page.
A text before the appointment as well as the email.
The whole site, booking and emails in another language, with a switch at the top.
Limited places, early-bird pricing, a waiting list when it sells out, and a seat that can’t be sold twice.
Your studio in the App Store and Google Play, with reminders as notifications.
Changes beyond your monthly 30 minutes are £50 an hour, agreed before we start.
Your site, your booking flow and your calendar connection, day and night. If something breaks, we usually know before you do.
If an update breaks something, the site rolls back to the last working version on its own. Anything else, we’re on it.
Broken links, expiring domains and security certificates, caught before they cause trouble.
New prices, opening hours or a fresh photo. Up to 30 minutes a month, and there’s no invoice for it.
Pay the set-up over your first year, so month one costs the same as month twelve. If you’ve paid for a website in the last year, tell us and we’ll take it into account.
Your domain, content, accounts and client records stay yours, even if you ever leave.
Both plans get the same automatic checks and the same automatic rollback, round the clock. The reply time is for change requests and questions, not for your site being down.
| Essentials | Studio | |
|---|---|---|
| Problems spotted | Within 5 minutes | Within 5 minutes |
| Known faults fixed | Automatically | Automatically |
| A person replies | Within 48 hours | Same working day |
| Changes included | 30 minutes a month | 30 minutes a month |
A twelve-month minimum. That’s what lets us promise to look after your site rather than build it and disappear. The set-up can be spread across that first year.
Because studios differ. A site with booking is a different job from booking, an admin, care emails and an academy. We quote once we know what you need, and the quote is agreed before anything starts.
Yes, whenever you like. Studio runs on the same site, so nothing is rebuilt and your clients notice nothing. You pay the difference in set-up and the monthly changes from the next month.
Completely. Your domain, your content, your accounts and your client records are in your name. If you ever leave, they come with you.
Anything that takes us under half an hour: a price, a photo, opening hours, a new treatment on the list. You get 30 minutes a month on both plans. Bigger jobs are £50 an hour, agreed before we start.
Usually we’ve caught it and fixed it before a client notices. You get a short note in plain English, not a worried message from a client.
Yes. Our first few clients get a reduced set-up fee. Ask when you get in touch.
No. Hosting, monitoring and the tools we use are in the monthly. Card payments go through Stripe, which charges its usual fee per transaction, and that goes to Stripe, not to us.
We’ll recommend the right plan, quote the set-up, and run a free health check on your current site while we’re at it.